A resident-led organisation

delivering housing services for all on Millbank Estate

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Excellent housing services for all

As we move forward, our priorities will include delivering the 5-year continuation ballot, progressing our business planning, improving on our 76% overall resident-satisfaction score, and building on the successes highlighted by Westminster City Council in their recent organisation-wide audit, as well as in our independent financial audit.

Francesco Magliacani - Chair

MEMO Services

Tenancy management, Estate inspections, bulk waste and much more. Find out how we serve you to ensure excellent housing for everyone

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Repairs

Learn more about repairs, how to report them, who is responsible and what you can expect

Reporting a repair

About Us

Millbank Estate Management Organisation (MEMO) is Westminster’s largest tenant management organisation managing 561 dwellings.

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